So this morning I was rung up by an N Power representative after my hour long conversation with them on Monday this week. The lady who's name I failed to catch was completely unhelpful telling me over and over again that their systems didn't have the facility to accept a £35 a month payment against my old bill, instead insisting I had to pay £70 a month which would go against the new bills as well. I explained that I was not happy with this arrangement and I also didn't have the facilities to be able to make payments against the new bills in this manner and that they should continue to send the news ones through on a quarterly basis which would then be paid as normal. This was too much to grasp for the poor woman and she couldn't agree to it which I find amazing as most companies are pre-disposed to agree to payment plans when they are offered and I was very suprised that she turned it down.
Typical N Power though, she contradicted herself numerous times throughout the conversation as well as contradicted her colleagues I had spoken to on previous occasions all of which goes to re-inforce my beliefs that N Power are a money grabbing, joke of a corporation. No one who I have spoken to on the phone on recent months has done the slightest thing to help me out and as a customer not only do I find it shocking but also very frustrating whereas they don't even understand its causing me considerable grief.
Long and short is - only use N Power for your gas and electricity if you want to the anally raped and then discarded like you're worthless by a massive corporation.
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